Healthcare IT News August 29, 2025
Bill Siwicki

It’s eliminated two hours of daily admin time and three hours of daily manual work, a practice manager says. Patient no-show rates are now under 4.5%. Surgical procedures are also more efficient. The clinic PM tells the whole story – and offers tips.

Teresa Weber is clinic practice manager at Wickenburg Community Hospital, a critical access facility located 60 miles outside of Phoenix in Wickenburg, Arizona. Rather than rip out its EHR and replace it with a new one, the hospital conducted a significant EHR optimization initiative.

Weber strongly believes hospitals – especially rural facilities – can maximize work with vendors and optimize systems rather than rip and replace. She has been in health IT for 25 years and was...

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