Politico April 15, 2024
Hospitals are rolling out artificial intelligence tools for the efficiencies they foresee. They’re less sure about a more important metric: how the tools will affect patient outcomes.
How’s that? Providence, a health system with 51 hospitals and 1,000 clinics, has introduced some “lower-risk” tools from a chatbot that can help patients refill prescriptions or reset passwords to AI systems that draft notes for doctors.
Despite extensive testing before rolling out the systems — and some indications that the tools save time for patients and providers alike — it’s unclear whether those tools change care, even in relatively small ways.
“It’s a little too early, from a mass-of-data perspective, to be able to say whether they’re making a big difference on...
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