MobiHealth News August 27, 2025
Evolve Psychiatry will utilize healow Genie’s AI-powered contact center platform to boost patient satisfaction and retention.
EMR provider eClinicalWorks announced that mental health care provider Evolve Psychiatry has chosen the EHR-agnostic, AI-powered contact center platform healow Genie with the aim to improve efficiency, patient participation and administrative operations.
Genie offers a suite of tools, including patient self-service, an intelligent assistant, automated after-hours service and conversational campaigns, and 24/7 access to crucial health information.
With Genie’s AI Agents feature, patients can manage appointments, pay bills, request a referral or ask for a medication refill. If a patient requires a more in-depth answer or review and approval by a healthcare provider, Genie refers the call to the appropriate person.
“The AI-powered...
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