Healthcare Finance News December 31, 2025
Susan Morse

Mail-order pharmacies run by UnitedHealth and Humana have the most cost overruns, says WSJ report.

Early prescription refills by mail-order pharmacies cost Medicare and patients $3 billion over two years, from 2021–2023, according to a report by The Wall Street Journal.

Mail-order pharmacies run by UnitedHealth and Humana were found to have the most cost overruns.

Excessive refilling is common practice at U.S. mail-order pharmacies, the WSJ analysis found. This was especially true during the COVID-19 pandemic, when the government relaxed rules that Medicare had in place setting limits on early prescription refills.

Both UnitedHealth and Humana said that since 2023, when COVID-19-era emergency rules ended, they have rejected more early refills than the period considered in the study,...

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