Forbes July 19, 2024
Thomas Lah

Thomas Lah is the executive director of TSIA. You can also hear his insights on TECHtonic: Trends in Technology and Services.

The facts are clear: Artificial intelligence has unquestionably disrupted multiple industries around the world. Business leaders everywhere are scrambling to assess how AI will impact their fields as well as the steps they need to take to put their companies on the path to success.

Today, those same companies are navigating a concept we refer to as the “Black Box of Operationalizing AI.” This overarching concept is centrally defined by three questions:

1. What AI use cases drive the greatest ROI?

2. How long will it take for AI to disrupt my industry?

3. What factors slow down the...

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