HIT Consultant August 29, 2019
Dysfunctional patient billing is a major distraction for both patients and clinicians, according to recent research conducted by HIMSS in partnership with OODA Health. The research report reveals patients are distracted by bills and payment concerns resulting in a lower level of compliance and adherence to medical plans. Clinicians are distracted by clerical/financial tasks that limit time with or take time away from patients. This research complicates the simple construct of patient billing as primarily a patient-provider issue, implicating the payer and connecting dysfunctional patient billing to clinical care.
State of Patient Billing Today
Today’s current state of provider billing is mapped to contracting and billing relationships, not to how the patient experiences care. For a single hospital visit,...
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