Becker's Healthcare April 3, 2025
Craig T. Albanese, MD, CEO of Duke University Health System

Change management is both the art and science of preparing, supporting and equipping individuals, teams and an organization to adopt and adapt to new beginnings.

Given the landscape of rapid and relentless change, successfully managing change is critical to leadership in healthcare today. At Duke Health, the integration of the physician practice, formerly termed the Private Diagnostic Clinic (PDC), tested our change management prowess, and there are countless lessons learned that we are still benefiting from as our journey continues.

The PDC, established in the 1930s, operated as an independent, for-profit PLLC physician practice for nearly a century. It evolved into one of the largest independent faculty practices in the U.S., with nearly 2,000 physicians, 18 clinical departments,...

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