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Chris Bowen is the CISO and founder at ClearDATA. Chris leads ClearDATA’s privacy, security and compliance strategies.
Healthcare—and protecting its data—is my job, and it means I consider the patient first and foremost. To me, the “patient journey” and optimizing those experiences is critical. Still, on a personal level, there are instances when my interactions with the industry have stirred a range of emotions, from perplexity to outright anger, prompting me to reflect on the concept of the patient journey that I hear my peers talking so much about.
My most recent healthcare journey began with a fall that left one of my family members with a cracked rib and the need for a partial knee replacement. What followed was...
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