athenaInsight September 26, 2018
As an industry, the days of patient engagement as a simple nice-to-have are long behind us.
Today, we need to ask ourselves if we’re taking patient engagement seriously enough – in our health systems, in our mobile applications, and in our daily scheduling workflows.
According to the Center for Studying Health System Change, patients who aren’t engaged are twice as likely to defer care and three times as likely to have healthcare needs that aren’t being addressed. With numbers like that, it’s clear that patient engagement is a key driver of both clinical and financial outcomes for patients and practices alike.
At Carolina Health Specialists, we find that patient engagement affects many different facets of our business, from scheduling...
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