Healthcare IT News May 4, 2023
Andrea Fox

While some healthcare professionals did prefer ChatGPT’s responses when compared to physicians’ answers in one study, Kellogg researchers say it’s too early to tell whether AI could really be a match for doctors’ expertise and bedside manner.

According to a study published in JAMA Internal Medicine this past week, artificial intelligence chatbot assistants can provide responses to patients’ health questions that are of comparable quality – and empathy – to those written by physicians.

A team of licensed healthcare professionals compared physicians’ and the chatbot’s responses to patients’ questions asked publicly on the social media forum Reddit’s r/AskDocs in October 2022, but were summarily won over by the answers to the questions entered into ChatGPT in late December.

“The...

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Topics: AI (Artificial Intelligence), Physician, Provider, Social Media, Survey / Study, Technology, Trends
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