STAT October 15, 2024
Why nurses liked an AI bot more than doctors did
An interesting research letter out in JAMA Network Open suggests attitudes toward large language models in health care could vary based on license and professional role. In an assessment of 9 clinics and 166 users spanning from nurses, medical assistants, and advanced practice clinicians to physicians, the majority of nurses — about 92 percent — felt an AI chatbot that drafted responses to patients’ portal requests “helped improve efficiency, empathy, and tone,” whereas other health care professionals were “less favorable,” authors wrote.
Nurses, they found, were more likely than other health care workers to agree that the chatbot reduced the need to forward patient messages to physicians and advance practice...
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