Patient Engagement April 3, 2024
Hospitals have improved on key patient safety metrics, but whether patients perceive those improvements is a matter of receiving inpatient or outpatient care.
Patient safety has objectively improved since the pandemic, but do patients think so? Not so much, according to a new report from Press Ganey that found outpatients are far more likely to perceive patient safety than those receiving inpatient care.
Based on Press Ganey data, the Safety in Healthcare 2024 report showed key downswings in certain patient safety metrics. Catheter-associated urinary tract infection (CAUTI) rates were 11.46 percent lower in 2023 than in 2019, and fall rates decreased 2.67 percent during that same time period.
The report also showed lower incidences of central line-associated bloodstream infections (CLABSI)...