Healthcare Innovation December 24, 2019
Organizational change can mean many things to healthcare organizations: there are countless pain points for providers as well as opportunities to improve. This was certainly true for my organization, UAB Medicine, which is part of the University of Alabama at Birmingham Health System, a comprehensive health system that includes a 1,157-bed teaching hospital and over 150 ambulatory clinics spread throughout the Birmingham area. When UAB Medicine named Dr. Tony Jones as chief physician executive, we worked together along with our leadership group to evaluate current operations, with the goal of finding challenges and opportunities for improvement in provider satisfaction.
To determine roadblocks and barriers to effective and efficient care, Dr. Jones conducted focus groups with department leaders, physicians and other...
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