Harvard Business Review December 3, 2020
Steve Blumenfield, Jeff Levin-Scherz

We have a crisis in mental health care in the United States. Sixty percent of young people with major depression received no mental health treatment in 2017-2018, and one quarter of adults with mental illness reported an unmet need for treatment. In the U.S., 55% of counties have no psychiatrist, psychologist or social worker, and 70% don’t have a single child psychiatrist. Queues for substance abuse care can be weeks long; 70% of those who needed substance use treatment in 2017 did not receive it. To make it worse, many practices have closed or reduced their capacity in response to pandemic health concerns.

Because of the pandemic, virtual care and other digital tools are more important than ever in supporting...

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