Patient Engagement May 30, 2017
Clinicians must use digital patient engagement measures to improve their digital interactions with patients.
A Boston-based research team has developed a viable set of digital patient engagement measures to determine how well patient portals and health IT activate patients in their care, according to a report in the Journal of Medical Internet Research.
The researchers, hailing from Boston-area hospitals and Boston University, assessed patient portal use at the VA. The team specifically looked at the secure messaging functions on the MyHealtheVet and the patient data access functions in Blue Button.
The VA developed the Blue Button Initiative to allow veterans to download their medical records online, thus improving veteran patient engagement.
“Moving beyond adoption, measuring the nature and extent of...