HealthsystemCIO.com May 17, 2021
Kate Gamble

Of the many takeaways that have come from the Covid-19 pandemic, there are two that particularly stand out: the strength and resilience of healthcare workers — including those in IT — and the gaping holes in terms of scalability and agility.

“People in IT can accomplish anything. They can move mountains,” said John Kravitz, CIO at Geisinger Health System, during a recent webinar. “We had all these balls in the air,” but when Covid-19 hit — and the focus shifted to making sure systems were up and information was available — “they rose to the challenge.”

On the other hand, 2020 accentuated just how far behind healthcare is compared with industries like telecommunications. “They do things faster. They’re much more...

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