HealthLeaders Media July 7, 2021
An app guides patients from door to destination and uses location services of mobile platforms.
KEY TAKEAWAYS
– The quick adoption of a mobile app led to more than 750,000 vaccinations being administered rapidly in greater San Antonio area.
– This lightweight approach didn’t require a login or password, simplifying installation of the app.
– The wayfinding component uses Bluetooth beacons to provide door-to-door navigation to services.
The COVID-19 pandemic spawned a plethora of “digital front door” strategies, but few have pushed technology as broadly in the service of enhancing the patient experience as a mobile application deployed in the greater San Antonio/Bexar County region of Texas by University Health.
Using mobile-phone push notifications to simplify scheduling, University Health has...
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