Digital Coalition report highlights limitations of NHS App

Digital Health April 4, 2024
Cora Lydon

A new report from the Digital Coalition has found that while patients in England value the NHS App, some users find the information they can access limiting.

The report is based on the findings from a survey run by The Patient Coalition for AI, Data and Digital Tech in Health – also known as the Digital Coalition. There were over 600 respondents from across England who completed the survey.

Seventy-eight percent of respondents said they used the NHS App, with 81 percent of that group saying it was easy to use, and 70 percent agreeing it was a valuable tool. However, picking up on its limitations, 39 percent said they would like to have the functionality to access test results,...

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