Behavioral Health Business August 16, 2024
It’s safe to say that artificial intelligence (AI) will have a role in the future of the behavioral health industry.
However, the American public is doubtful of health information generated by AI chatbots.
A new poll from health policy organization KFF found that only 29% of the public trusts AI chatbots, like ChatGPT or Google Gemini, to provide accurate health information.
“While most of the attention around AI in health is focused on how it can transform medical practice and create new business opportunities, consumers are also using it, and the jury is still out on whether it will empower or confuse them,” Drew Altman, president and CEO of KFF, said in a statement.
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