HCP Live January 5, 2024
Chelsie Derman

Telehealth visits increased during the COVID-19 pandemic, with a peak in April 2020. About half of primary care visits were telehealth, but the percentage declined and stabilized to about 8% in late 2021.

Despite increases in use among patients who were female, Hispanic, or urban residents, a new study of telehealth use before and during the COVID-19 pandemic suggests telehealth is unlikely to close systemic inequities in access to care, even among those with access to high-speed internet.

“In the cases of age, sex, and geography, variation in telehealth uptake paralleled preexisting utilization trends suggesting that telehealth expansion is unlikely to close utilization gaps,” the investigators concluded. “In contrast, telehealth may offer a minor advantage in closing utilization gaps by...

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Topics: Digital Health, Patient / Consumer, Provider, Survey / Study, Technology, Telehealth, Trends
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