HealthIT Answers March 3, 2024
Chief Medical Officer

A health system’s medical record transition, whether from ‘paper to pixels’ or to a new digital solution, can sometimes be a challenging journey. Technology or software can be well-designed, yet still not meet the needs of a every user. One of the keys to a successful implementation is ensuring that customized workflows and designs exist for the wide variety of clinicians that interact with it daily. While allowing customization is vital to ensure buy-in from key stakeholders, giving too much design control can often lead to an environment of overwhelmed and confused clinical staff. Finding the sweet spot between customization and control is paramount for successful implementations and future digital transformation

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