HIT Consultant April 3, 2020
Dr. Betty Rabinowitz, Chief Medical Officer of NextGen Healthcare

Only weeks ago, American doctors’ waiting rooms were bustling with patients of all ages. This was no surprise as it is estimated that in an average year the U.S. healthcare system provided an estimated 278 office-based physician visits per 100 persons, for a total of approximately 883 million visits per year. Chronic conditions were the major reason for 37% of all office-based physician visits, and visits for chronic conditions were predictably higher among adults than children.

In the last few years, these visit patterns were changing, albeit gradually with increases in the adoption of telehealth visits. Indeed, adoption of telehealth visits did increase from 5% to 22% between 2015 and 2018 but many barriers remained to broader adoption of telehealth,...

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