GAO November 14, 2017

The Department of Defense (DOD) provides health care services to 9.4 million active duty service members and other beneficiaries domestically and overseas through its military hospitals, military service clinics, and a civilian network of providers. In some cases, DOD uses telehealth to help provide these services, defining telehealth as the use of telecommunication and information technologies to provide health assessments, treatments, consultations, and other services across distances. Unlike traditional in-person visits, for example, physicians and other providers of telehealth are in one location while patients are in a different location. As an example of telehealth, DOD physicians located in the United States use two-way video to
provide health assessments to servicemembers stationed overseas. In...

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