Healthcare Finance News November 14, 2024
Susan Morse

Most CFOs are not looking to technology or AI as a solution, says new HFMA report.

A new report by the Healthcare Financial Management Association shows a deteriorating relationship between providers and payers.

Nearly 60% of health system CFOs surveyed said their relationships with health plans has changed for the worse over the past three years.

Eighty-percent cited an “intentional or systematic effort” by payers to increase denials, according to the report, “Bridging the Payer-Provider Divide.”

Denials have led 75% of respondents to add financial services staff in the past three years to manage the process.

Also undermining the relationship between providers and payers is frustration with fee schedules that have remained flat despite increases in costs since the pandemic,...

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Topics: Insurance, Payer, Provider, Survey / Study, Trends
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