RevCycle Intelligence May 24, 2023
Out of 15 revenue cycle tasks, healthcare finance and RCM leaders say denial management requires the most subject matter expertise, followed by prior auths.
Paging subject matter experts for denial management.
According to a recent survey from healthcare AI vendor AKASA and the Healthcare Financial Management Association (HFMA), denial management requires the most subject matter experience compared to most other revenue cycle tasks.
AKASA commissioned HFMA to survey chief financial officers and revenue cycle leaders at hospitals and health systems over the summer. The survey fielded over 550 responses to identify which of the 15 revenue cycle tasks required the most subject matter expertise. Respondents could choose up to five of the tasks.