MedCity News April 22, 2024
Cynthia Horner

The key is having a holistic approach that identifies the top two or three critical issues and tailors the primary care solution to address those needs.

Two out of three employers plan to expand their virtual care offerings beyond urgent care in 2024, with areas like virtual primary care drawing interest, according to a Mercer survey. It’s a sign that employers see value in engaging patients digitally to drive better health outcomes.

But a virtual primary care approach isn’t as simple as mirroring an in-person visit online. Hospitals and health systems may be surprised to see how it can lead to referral patterns and changes in healthcare consumption.

Taking a closer look

Virtual primary care is steadily gaining traction. Last...

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