Guardian June 3, 2024
Michael Sainato

Medicare Advantage enrollees report treatment denials and delays in payment, leading to harmful outcomes in healthcare

Jenn Coffey was sick, on several medications, and in and out of the hospital around 2016 when she made a decision that she has come to regret.

Having fought off breast cancer, the former emergency medical technician faced numerous complications, and was diagnosed with two rare diseases: complex regional pain syndrome and small fiber neuropathy.

“I was terrified,” she said. “I went into the hospital as a fully functional EMT and came out in a wheelchair, to go on disability income, and I lost everything. I lost my house, I lost everything.”

Coffey, 52, had been selling her belongings and raising money on GoFundMe...

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