Patient Engagement August 21, 2023
Patient harm is the physical or psychological impact a patient feels after facing an adverse safety event, and it’s part of the patient experience.
Reducing adverse patient safety events is mission-critical for every healthcare organization. But if an effort to reduce patient harm is not a part of that mission, it could result in a serious lapse in patient experience.
Patient safety events are not an uncommon issue in healthcare. In May 2022, the Office of the Inspector General (OIG) found that nearly a quarter of Medicare beneficiaries experience a patient safety event.
Still, patient safety is a shining area of improvement for the healthcare industry. Although COVID-19 did set the industry back a bit, healthcare has been on a...
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