JMIR June 10, 2017
Donghua Tao, MALS, MSHI, AHIP, PhD ; Cynthia LeRouge, PhD ; K Jody Smith, RHIA, FAHIMA, PhD ; Gianluca De Leo, MBA, PhD

ABSTRACT

Background: Today’s health care environment encourages health care consumers to take an active role in managing their health. As digital natives, young educated adults do much of their health information management through the Internet and consider it a valid source of health advice. However, the quality of information on health websites is highly variable and dynamic. Little is known about the understandings and perceptions that young educated adults have garnered on the quality of information on health websites used for health care–related purposes.

Objective: To fill this gap, the aim of this study was to develop a conceptual framework of health website information quality with quality dimensions (ie, criteria) and associated quality drivers (ie, attributes) specified in the context...

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