AJMC January 10, 2021
Robin Gelburd, JD

After 2 months of growth, national telehealth utilization declined in October 2021, according to FAIR Health’s Monthly Telehealth Regional Tracker (FIGURE 1). Telehealth utilization, measured as a percentage of all medical claim lines, fell 6.8% nationally from September to October 2021, decreasing from 4.4% of medical claim lines in September to 4.1% in October. By comparison, telehealth utilization rose approximately 2% nationally in each of the months August and September. The data represent the privately insured population, including Medicare Advantage and excluding Medicare Fee-for-Service and Medicaid.

FIGURE 1. Monthly Telehealth Regional Tracker, September versus October 2021, United States

A decline in telehealth utilization was seen in all regions in October except for the Northeast, where telehealth utilization remained stable at...

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