Hospitalogy October 15, 2025
Blake Madden

Disclaimer: I’ve never led operations at a hospital or health system. Caveat: I’ve talked to many, many of you who do. The consensus is it’s a mess.

You’ve got tools that don’t talk to each other; pagers and switchboards that refuse to die; a secure chat in the EHR that covers the easy stuff but sends complicated handoffs into the void. And what are you left with? A workforce beaten down by the admin gymnastics required just to figure out who to call, where, and when.

PerfectServe’s bet is simple: Remove that burden from your caregivers. They combine scheduling data with communications and engineer the pipes so that the information routes itself.

They’ve been building toward this since 1997—first modernizing...

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