McKinsey June 5, 2025
Mark Birkhead, chief data officer at JPMorganChase, shares how his team is leveraging AI to extract strategic value from the bank’s massive data estate—all while meeting strict data governance standards.
JPMorganChase is a global financial institution with $4 trillion in assets. With over 300,000 employees, the firm has long focused on collecting and leveraging data to better serve its millions of customers and clients. But in 2023, JPMorganChase embarked on a new data transformation journey. McKinsey Senior Partner Kevin Buehler recently sat down with Mark Birkhead, firmwide chief data officer, to hear more about how the firm is leveraging its vast data set in innovative ways, including using AI, while still meeting the strictest data governance and privacy standards.
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