Retail DIVE November 8, 2018
Dive Brief:
- As part of an effort to remake its customer experience in stores, CVS Health will launch a set of concept stores early next year, CEO Larry Merlo told analysts on Tuesday, according to a transcript from Seeking Alpha. Between Aetna and CVS Health, capital expenditures are “about $2.5 billion to $2.8 billion,” and developing the new stores wouldn’t require going beyond that, Eva Boratto, executive vice president and controller and chief accounting officer for CVS Health, told analysts.
- The stores will be centered on health, offering “new services to better address the cost-quality-access challenges of consumers and identify the most effective and scalable solutions, so they can be rolled out more broadly across our footprint,” he...