Forbes August 7, 2019
CVS Health said its rollout of new “health hub” concept stores will reach four U.S. metropolitan areas and 50 locations by the end of this year with the company already seeing benefits in new customers and revenues.
CVS said the HealthHub rollout will grow to 1,500 locations by the end of 2021, or about 500 HealthHubs a year, CVS chief executive officer Larry Merlo told analysts Wednesday on the company’s second quarter earnings call. The HealthHubs are outperforming CVS’ traditional stores on a variety of measures, Merlo added.
“We are seeing additional traffic and seeing that translate to sales momentum” throughout the store, including the “front end” and in the CVS MinuteClinics, Merlo told analysts during the company’s earnings call....