About Rama SmartSearch
RamaOnHealthcare brings signal to noise to keep you up-to-date with the latest healthcare industry news. We continuously refine our search algorithm to help you quickly and easily find the most relevant and human-vetted content from the best sources and authors.
Smart Topics: Rama SmartSearch identifies popular industry keywords as "Smart Topics" and searches article titles for related industry keywords.
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Becker's Healthcare June 21, 2024
CVS Health is preparing to debut a new app and incorporate AI-driven tools to streamline customer interactions, decrease wait time and enhance overall service quality, The Wall Street Journal reported June 20.
“Customer experience is going to be improved with the new app with self service,” Tilak Mandadi, CVS’ chief digital, data, analytics and technology officer, told the Journal. “If members can get most of...
