PYMNTS.com June 3, 2025

CVS Health reportedly plans to invest $20 billion over the next 10 years to build a “tech-enabled consumer health experience” that will encompass the company, its vertically integrated businesses, and other companies, including competitors, who want to join.

The project planned by CVS aims to create interoperability that enables different players in the healthcare sector to talk to each other, ideally through a single patient record, Yahoo Finance reported Tuesday (June 3), citing an interview with CVS Health Chief Experience and Technology Officer Tilak Mandadi.

“We know exactly what the friction points are,” Mandadi said in the report. “And all those friction points are addressable by having better connectivity, real-time decision making … and timely payment.”

Mandadi said the current...

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Topics: Health IT, HIE (Interoperability), Investments, Patient / Consumer, Provider, Technology, Trends
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