Marketplace August 30, 2021
Kristin Schwab

Retail stores are increasingly becoming hot spots for services, the biggest recent example of this is vaccination services for COVID-19 and, for some years now, the flu shot.

The next big thing coming to pharmacies: mental health services. CVS is expanding a pilot program that started in 2020 that provides in-person counseling at its clinics in a number of locations. Walmart and Walgreens are also experimenting with similar services.

When it comes to most health services, access and convenience are big factors.

“And so we’re meeting people where they’re at,” explained Cara McNulty, president of CVS Health Aetna.

And where they’re at may not be too far from a CVS. There are nearly 10,000 in the U.S. and more...

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