Cybersecurity Dive September 25, 2024
Matt Kapko

CrowdStrike was quick to apologize after a faulty content update triggered a global IT network outage. An executive detailed internal changes designed to prevent it from happening again.

A “perfect storm of issues” and internal validation errors resulted in CrowdStrike’s defective software update that caused a global IT network outage in July, an executive said during testimony Tuesday in a congressional hearing.

Adam Meyers, SVP of counter adversary operations at CrowdStrike, accepted complete responsibility and apologized on behalf of the company for causing one of the largest IT outages in history, in testimony before members of the House Subcommittee on Cybersecurity and Infrastructure Protection.

“Trust takes years to make and seconds to break, and we understand that we broke trust...

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