KevinMD December 31, 2021
It’s well known that coding changes drive provider behavior, and billing behavior drives provider decisions.
For the last 30 years, little has changed in health insurance billing, which is why the standard of care within the payer system has remained, well, standard.
Then the pandemic hit, and suddenly everything was turned on its head. Patient demands increased sharply, office visits became impossible or prohibited across most of the country, and with telemedicine, the standard insurance codes for billing were no longer sufficient. Thus, a whole new learning curve was required to bill for remote patient care.
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