HealthTech Magazines June 14, 2021
By Kelly Richards DNP, RN, SVP Patient Care & CNO, MercyOne Northeast Iowa
Like many health care organizations across the country, we have found nothing like a pandemic to force us to expedite process changes and our use of technology. The use of Microsoft Teams, online scheduling, telehealth visits, iPads for communication, and MyChart messaging are just a few of the measures that were either rapidly implemented or used to a higher capacity to help us work through the challenges presented by COVID-19.
As we continue to move through the pandemic and into the vaccination phase, technology has once again proven to be extremely useful.
Our organization is a bit unique in that we transitioned in 2016...
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