Deloitte November 12, 2020
The pandemic-driven migration of work from the workplace to the home has accelerated health care companies’ movement toward the future of work, opening up opportunities for innovation, greater diversity, equity, and inclusion, and a focus on well-being.
Executive summary
AT the start of 2020, few health care organizations imagined that within months, most of their nonclinical (and in some cases, clinical) workforce would be working from home. COVID-19 has accelerated and catalyzed several aspects of the future of work and the future of health that might otherwise have taken years. The end state is neither clear nor predictable, but health care organizations understand that few people will return to the workplace they knew a few months ago and are...