Forbes April 5, 2024
Rich Birhanzel

Rich Birhanzel, Accenture’s global health industry lead.

Technology–and artificial intelligence (AI) in particular—has, and will continue to play, a major role in how healthcare organizations offer personalized, affordable and accessible care to meet the evolving needs of patients and caretakers. Nine in ten leaders believe that “with rapid technological advancements, it is more important than ever for organizations to innovate with purpose.”

Already, healthcare organizations are deploying generative AI solutions to reinvent healthcare worker tasks, such as documenting patient-provider conversations, automating administrative tasks, enhancing clinical decision-making and improving health literacy. For example, we’re seeing electronic health record software companies integrate GPT-4 into products to allow clinicians to quickly generate summaries of patient charts. As technology evolves, the industry will uncover...

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