Commonwealth Fund October 30, 2025
Avni Gupta, Gretchen Jacobson, Faith Leonard

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Many Medicare Advantage enrollees don’t use the extra benefits available through their plans, often because they’re unaware of what’s covered or unsure about how to use them

Eight in 10 Medicare Advantage enrollees said they’d like to receive notifications about unused benefits; the majority prefer to receive notifications by email

Medicare Advantage (MA) plans offer supplemental benefits that are not included in traditional Medicare. These commonly include dental, vision, and hearing coverage, but can also involve services like meal delivery or transportation. In 2025, the Centers for Medicare and Medicaid Services (CMS) paid plans $39 billion to provide these extra benefits. Plans extensively market their supplemental benefits; one of four MA enrollees report choosing their plans over traditional...

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