Forbes July 9, 2024
Sachin H. Jain

The man wants to show Pat his pills.

He’s 77 years old and has trouble walking, so he asks his seven-year-old grandson to get his medicine out of a plastic tub he keeps in the bathroom. The boy returns with a pill bottle. “No, the white ones,” the man tells the boy.

“But Pappy,” the boy says. “They’re all white.”

Pat’s seen this before.

She asks the boy to bring out the whole tub. In the man’s living room, she goes through the bottles, carefully making a list of the different medications and noting which bottles are duplicates or expired. “Now that I know what you’re taking,” she tells the man, “we can get started.”

Pat Salas isn’t a pharmacist....

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