Nanalyze April 7, 2024
Better faster cheaper is the mantra of every organization that’s looking to increase shareholder value by either selling more stuff or spending less. While software produces data exhaust that can be used to optimize performance, humans are a bit trickier to optimize because, well, they’re human.
Initially, corporations turned to cheaper labor for efficiencies – John in Mumbai and Rosie in Manila. Then, they realized that the recipe-driven approach utilized by Mumbai back-office operations was a prime candidate for automation. Robotic Process Automation (RPA) was born, and now digital agents are cannibalizing back offices while chatbots are eyeing Rosie in Manila’s job. As a result, everything is becoming better, faster, and cheaper. Then came generative AI.
UiPath, RPA, and Generative...
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