Health Payer Intelligence September 30, 2020
Kelsey Waddill

With open enrollment 2021 around the corner, Medicare beneficiaries are confused about their health plan options and struggle financially to meet their healthcare needs.

Entering into Medicare open enrollment 2021, Medicare enrollees and nearly-eligible enrollees continue to struggle with health literacy and healthcare costs, a survey commissioned by GoHealth emphasized.

A third-party surveyor conducted 2,106 online interviews in late July 2020. Respondents were nearly evenly split between two demographics: current Medicare beneficiaries and nearly-eligible beneficiaries between 62 and 65 years of age.

Most respondents (34 percent) were unsure who to trust for advice about Medicare open enrollment 2021 plan selection when given a range of categories. Only sixteen percent trusted their insurance companies. Others trusted their provider (21 percent) or...

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Topics: CMS, Govt Agencies, Insurance, Medicare Advantage, Patient / Consumer, Payer, Survey / Study, Trends
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