VentureBeat April 3, 2020
It’s been widely reported that U.S. hospital systems — particularly in hotspots like New York City, Detroit, Chicago, and New Orleans — are overwhelmed by the influx of patients affected by COVID-19. There’s a nationwide ventilator shortage. Convention centers and public parks have been repurposed as ward overflows. And waiting times at some call and testing centers are averaging multiple hours.
Clearly, there’s a real and present need for triaging solutions that ensure people at risk receive treatment expeditiously. Chatbots have been offered as a solution — tech giants including IBM, Facebook, and Microsoft have championed them as effective informational tools. But problematically, there are disparities in the way these chatbots source and handle data, which could in the worst...
Today's Sponsors
Today's Sponsor