AJMC September 5, 2024
Cathy Moffitt, MD, FAAP, CHIE

Payers must continue to assess their prior authorization practices to uphold the goals of clinical quality, safety, and utilization management.

Like many others, I was drawn to be a doctor because I wanted to help people. When I first started working in managed care, I told myself that I would leave if I ever felt I was not serving patients and upholding the same values that guided my time practicing pediatric and emergency medicine.

It’s been nearly 20 years, and I am still here.

Health plans have a responsibility to prioritize quality care and drive the best and most cost-effective health solution for each person, and utilization management helps us do so. I also know that industry-standard utilization management practices,...

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