PYMNTS.com February 13, 2024
The intersection of artificial intelligence (AI) and the future of work is crowded and a bit confusing these days.
On one hand, companies like Google and Duolingo have cut staff recently with the implication that AI was the underlying cause. On the other hand, the prevailing wisdom among CEOs and various analysts indicate that AI is not coming for your job. But it will be a major factor in how your work gets done.
“The business landscape will undergo a series of macroeconomic shifts as GenAI adoption increases,” HR think tank The Burning Glass Institute wrote in a report. “Early adopters will experience a leap in worker productivity as AI automates, augments or transforms various job roles. However, the surge...