Healthcare June 6, 2019
Dive Brief:
- A new survey of more than 550 healthcare consumers illustrates a varied digital health market where adoption rates are just as wide-ranging as the services and products. Conducted in April by IoT firm SOTI, the survey found most patients (75%) feel care is made more convenient by mobile technologies, which include everything from scheduling apps to telehealth services.
- Consumers use mobile apps for scheduling appointments (70%), viewing lab results (52%) and requesting prescriptions (40%). Of those surveyed, 57% favored app-based communication over a phone call.
- Still, most patients (67%) prefer physician face-time inside an office over videoconferencing options. Telehealth’s slow-moving adoption rate has been a frustration for payers, many of which are enthusiastic about the technology’s cost-savings...
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